© 2019 by Artsite Ltd

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Artsite Limited Privacy and Data Protection Policy

In this Privacy policy, any mention of ‘we,’ ‘us’ and ‘I’ is in reference to Artsite Limited. Any mention of ‘You’ and ‘Your’ is in reference to You, the customer, website user, artist or client.

 

Artsite Limited is committed to protecting your privacy. This policy explains how we collect and use the personal information you provide to us whether online or via phone, mobile, e-mail, letter or other correspondence.

This Privacy Policy is to ensure, we, Artsite Limited, meet the requirements for The EU General Protection Data Regulation (GDPR.) We have the right to change or modify this policy at any time, to be GDPR compliant. This Privacy Policy does not apply to Third Parties that Artsite Limited do not own or control. Please refer to individual Third Party Privacy Policies to learn how your information is used/stored.

 

By using our website, any of our services, or providing us with any personal information we will assume you are agreeing to your information being used and disclosed in the ways described in this policy. 

How and why we collect information about you

  • To respond to direct enquiries regarding services, facilities or events including workshops

  • To send you a newsletter

  • To register your details for workshops

  • To apply and/or register you as a studio member

  • To apply for and/or register your booking for a workshop, event or the use of the facilities

  • Photography from workshops and events

How you give consent to the information we have about you

  • Direct Email

  • Newsletter sign up

  • Completed registration form

  • Completed photography consent (included on workshop registration forms)

Who are Artsite Limited’s data processors

  • Trustees

  • Administration staff

  • Workshop tutors

Information sharing and disclosure

We will not sell or swap your information with any third party.

We may share your information, where strictly necessary, with our data processors. These are trusted individuals within Artsite Limited, such as tutors and artists, or partner organisations that work with us in connection with our organisation’s purposes. All our trusted partners are required to comply with data protection laws and our high standards and are only allowed to process your information in strict compliance with our instructions. We will always make sure appropriate contracts and controls are in place and we regularly monitor all our partners to ensure their compliance.

 

We may disclose your personal information to third parties if we are required to do so through a legal obligation (for example to the police or a government body); to enable us to enforce or apply our terms and conditions or rights under an agreement; or to protect us, for example, in the case of suspected fraud or defamation. 

 

We do not share your information for any other purposes.

How is your data stored

  • Physical copies of application and registration forms will be stored in a secure filing cabinet in our office.

  • Your email address, including any correspondence will be stored on the systems by our local computers and devices.

  • Your email address used for newsletter sign up will be stored with our Third Party Data Processor as outlined below

Third Party Data Processors Artsite Limited use

 

  • Mailchimp - We use Mailchimp – a marketing platform, for email marketing purposes. We use Mailchimp to send out our newsletters. Mailchimp’s Privacy Policy can be read at https://mailchimp.com/legal/privacy/

  • Wix – Our site is hosted by Wix. Wix’s Privacy Policy can be read at https://www.wix.com/about/privacy

  • External hirers and users of the venue and facilities

 

Our Website

Our websites use cookies to help them work well and to track information about how people are using them. More information on cookies can be found below in the next section.

For all areas of our website which collect personal information, we use a secure server. Although we cannot 100 per cent guarantee the security of any information you transmit to us, we enforce strict procedures and security features to protect your information and prevent unauthorised access. 

 

Our website contains links to other websites belonging to third parties and we sometimes choose to participate in social networking sites including but not limited to Youtube and Facebook. When we link to content from sites such as these on our website we would advise that we do not have any control the privacy practices of these other sites. You should make sure when you leave our site that you have read and understood that site’s privacy policy in addition to our own.

Cookies

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work better, as well as to provide information to the owners of the site. A cookie often contains a unique number, which can be used to recognise your computer when a user of your computer returns to a website that it visited previously.

How does Artsite Limited use cookies?

Our website is powered by Wix. Our site use cookies to ensure that our site is secure and measure performance.

Your rights

Our cookies do not store financial information or information which is capable of directly identifying you (such as your name or address). You have the right to choose whether to accept these cookies. You can exercise this right by amending or setting the controls on your browser to reflect your cookie preferences. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of this website.

Changing your cookie preferences

The “Help” menu in the toolbar of most web browsers will tell you how to change your browser’s cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. An online guide is available if you have difficulties trying to change your browser settings.

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Cookie terminology

Cookies used by our site may be either ‘session cookies’ or ‘persistent cookies’. Your computer automatically removes session cookies once you close your browser. Persistent cookies will survive on your computer until an expiry date specified in the cookie itself, is reached.

We do not use third party cookies that track your usage this and other websites to serve advertising.

DatBreaches

In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, the Charity shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO (more information on the ICO website).

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/personal-data-breaches/

Policy Update

This policy replaces all previous versions and is correct as of the date at the end of this web page. We will regularly review and update this Privacy and Data Protection Statement and will update, modify, add or remove sections at our discretion.  Any changes will be notified to you through on this page. Your continued use of our website, any of our services and/or the continued provision of personal information after we have posted the changes to these terms will be taken to mean you are in agreement with those changes. 

 

Your Rights

You have the right to:

  • request a copy of the information we hold about you;

  • update or amend the information we hold about you if it is wrong;

  • change your communication preferences at any time;

  • ask us to remove your personal information from our records;

  • object to the processing of your information for marketing purposes; or

  • raise a concern or complaint about the way in which your information is being used.

If you wish to find out more about these rights, or obtain a copy of the information we hold about you, please contact us at:

 

hello@artsite.ltd.uk

Artsite Limited, The Post Modern, Theatre Square, Swindon, SN1 1QN